Sustainable Development atBitkub Exchange
Bitkub Online operates with a firm commitment to providing a highly secure, fully compliant cryptocurrency exchange platform for all users.
As the Founder and Group Chief Executive Officer of Bitkub Capital Group Holdings Co., Ltd., I am committed to driving the development of Thailand’s digital technology and ecosystem toward sustainable, transparent, and secure growth. We continue to advance our efforts to strengthen sustainability across all dimensions—Environmental, Social, and Governance. With the collective capabilities of our subsidiary companies, Bitkub Group is equipped to support green init...Read more
Jirayut Srupsrisopa
Founder and Group Chief Executive Officer of Bitkub Capital Group Holdings Co., Ltd.
As the largest digital asset platform in Thailand by trading volume, regulated by The Securities and Exchange Commission, Thailand (SEC) and licensed by the Ministry of Finance, we are committed to delivering services that uphold the highest standards of transparency, security...Read more
Atthakrit Chimplapibul
Chief Executive Officer of Bitkub Online Co., Ltd.
ISO 14064-1 Certified
Received the international standard for the transparent measurement, calculation, and reporting of an organization’s greenhouse gas emissions in 2023.
ISO 27001 Certified
Received the international standard for ensuring information security and safeguarding against data risks and threats.
ISO 27701 Certified
Received a complementary standard to ISO 27001 designed to enhance privacy management and strengthen the protection of personal data.
SOC 2 Type 1 และ Type 2
Received a security audit standard that ensures an organization’s information is properly protected.
Our Sustainable Development Framework
Bitkub Online Co., Ltd. upholds strong corporate governance by complying with all relevant laws and regulatory requirements, ensuring that the company operates as a responsible and customer-focused service provider.
The company also places high importance on human rights, guided by a Human Rights Policy that promotes equality, fairness, and non-discrimination in line with the UN Guiding Principles on Business and Human Rights (UNGP).
In addition, the company recognises the importance of creating meaningful and long-term value through sustainability. Bitkub is committed to integrating sustainability frameworks and development goals into both its short-term and long-term business strategies, ensuring alignment with the three pillars of sustainability.
Sustainability Structure
The Board of Directors of Bitkub Online Co., Ltd. has approved the establishment of the Corporate Governance Committee to oversee and monitor the Company’s business operations in compliance with the law, good corporate governance principles, and the business code of conduct, as well as the Company’s sustainability (ESG) initiatives.
Commitment to the Sustainable Development Goals (SDGs)
Goal 3 Good Health and Well-Being
Bitkub is committed to promoting employee well-being through well-being workplace policies, continuous people development, and a health-supportive working environment. The company strives to promote a sustainable work-life balance, ensuring that employees can maintain both their productivity and overall health.
Bitkub’s Value Chain
The company is committed to building trust, security, and an excellent user experience within the digital asset market. Our operations span the entire value chain, from platform development and system enhancement to customer service and risk management. The key elements are as follows:
Our core activities: Enabling the best-in-class and secure trading experience
Digital Infrastructure
Platform Development & Maintenance
The company designs and develops its digital asset exchange systems, both web and mobile, to ensure stability, security, and optimal performance. We also manage key external service providers, including custodians, KYC/AML systems, and payment processors. In addition, our platforms undergo regular security assessments conducted by certified experts, including PenTest and Vulnerability Assessment, to maintain the highest standards of protection for our users.Secure and Transparent
Order & Asset Management
The order Matching Engine operates with high speed and full auditability. The company segregates customer deposit accounts with licensed banks and safeguards digital assets through certified custodians, utilizing both hot and cold wallets to ensure maximum security.Expanding Knowledge for Sustainable Growth
Marketing & Awareness
We execute both online and offline marketing initiatives, along with educational activities, to enhance public understanding of digital assets. These efforts help investors make informed and responsible decisions in accordance with relevant regulations.Always-on, multi-channel support
Customer Support
We provide 24/7 omnichannel support through our Call Center and Live Chat, delivered by a trained support team dedicated to assisting users and ensuring an exceptional service experience.Our supporting activities: Building the foundation for sustainability
Organizational Enabling Infrastructure
Support Technology Development
We develop robust IT infrastructure, including backend systems, databases, cybersecurity, and internal workflows, to enhance operational efficiency and support the organization’s growth.Our People: The Core of Our Success
Human Resource Management
We develop top talent, fostering a culture of continuous learning and providing both technical and business training, supported by fair performance evaluation and incentive systems.Strategies for Driving Sustainable Business Growth
Corporate Management
We manage our operations with transparency and efficiency, covering risk management, finance, taxation, business planning, and sustainability management. These functions support our core activities and help maintain the company’s long-term competitiveness.Operate in full compliance with the law, ensuring confidence in every transaction.
Compliance & Regulation
We maintain internal controls, regulatory compliance functions, and internal audit processes to ensure full alignment with SEC regulations, supported by transparent and continuous reporting to regulatory authorities.Stakeholder Engagement
The company places great importance on the rights of all stakeholder groups, both internal and external, connected to our business value chain. We has established guidelines to address and meet their expectations as follows:
Channels for Stakeholder Engagement
- Shareholders’ meetings
- Quarterly performance reporting
- Communication through various channels such as the Website, Email, and Phone
- Investor engagement events
- Office visit
Stakeholder Expectations
- Strong performance and sustainable business growth
- Fair and equitable treatment of shareholders
- Accurate, complete, and timely disclosure of information
- Transparent and auditable operations
- Good corporate governance and effective risk management
Approaches to Address Stakeholder Expectations
- Developing clear business plans to drive revenue growth, increase market share, and maintain profitability and competitiveness, ensuring sustained company growth
- Managing and operating with integrity and strong business ethics
- Providing accurate and comprehensive disclosure of information
- Ensuring fair and equal treatment of all shareholders through effective governance
Our ESG Vision & Strategic Pillars
Driven by enhancing digital skills, financial and digital inclusion, and social initiatives that support long-term economic growth and social sustainability.
